MISSION STATEMENT
To exceed the expectations of our customers by providing superior, reliable, competitive transportation services without compromising the highest level of customer satisfaction the industry has to offer.

OBJECTIVE
To make sure customers know what's keeping them from getting it...and what to do in order to get it!

PROFILE

• Striking determination, commanding problem solving, matchless analytical ability, and unparalleled communication.
• Remarkable knowledge, commitment to clients, multitasking adeptness, sincere.
• Dynamic experience, high-powered confidence, trusted and friendly with firm organizational proficiency.
• Unyielding negotiation, first-class strategies, reputable, accurate and approachable.

LOGISTICS MANAGEMENT AND CONSULTING SERVICES

• Over 50 years combined experience in traffic management complimented with ISO certification.
• Consulting Services determine customers' needs and deliver a solution-based analysis.
• Vast transportation knowledge with expertise in tendering business to save clients money.
• Organized leadership ensures time saving methods are implemented.
• Committed and confident with less than truckload (LTL) and truckload (TL) shipments between Canada and the United States, domestic and into Mexico.
• Techniques ensure on-time compliance of 98 per cent.
• Customer loyalty retained for 10+ years.

CUSTOMER SUPPORT

• Strong business growth since 1995.
• Always going the extra mile to meet and exceed clients' needs.
• Strategic freight control.
• Unsurpassed communication: the customer is always kept informed.
• Free confirmation and notification of order details.
• Free daily tracing of shipments.
• Free notification of delivery to 'Bill To' party.
• Free 24-hour dispatch, on-call services and toll free number.
• Free confirmation of appointment and ETA.

DISPATCHING AND NEGOTIATING ABILITY

• Manage premier carriers for all client needs.
• Effective and analytical at negotiating freight lanes.
• Prompt payment to carriers.
• Provide detailed reports on processes and solutions.
• Access to over 30 premier carriers with a variety of equipment.

EDUCATION/CERTIFICATES/AWARDS AND NOMINATIONS

• College of Diversified Transportation and Information: Major in Traffic Management Solutions.
• Continuing Education Courses in: Customer Service Computer Upgrading and Certification; Negotiation and Communication Skills.
• Recently nominated: Business Entrepreneur of the Year.

SALARY EXPECTIONS

• Added value is delivered FREE to all DTI customers. It's like gaining an employee...without paying extra for the knowledge and years of experience they bring to your organization. 

Click here to get a first-hand look at what the DTI Formula can do for your bottom line.