Please fill out all questions and click  Submit Survey when you are finished
Please note items marked with an (*)  will accept numeric entries only

Contact Name
Company Name
Telephone
Email Address
1) What percentage of shipments that you send over the road but not by courier would be:
a
Export to the US  *  (If U.S Customer Export to Canada) ?
b Import From the US  *  (If US Customer Import From Canada) ?
c
 Domestic ? *
2) How many shipments do you have per month that are:
a
Export to the US  *  (Export to Canada if US Customer) ?
b
Import from the US  *   (Import from Canada if US Customer) ?
c
Domestic  ? *
3) Of these shipments, how many are:
a LTL  *  (Excluding Domestic)  ?
b Full truckload ? *
c Common Carrier or Over The Road ?
4) How many carriers do you use for your:
a
 Exports ?
b
 Imports ?
5a) How many of your shipments weigh more than 700 pounds ?
5b) Which carrier is your favourite for Export ?
5c) Why ?
5d) Which carrier is your least favourite for Export ?
5e) Why ?
6a) Which carrier is your favourite for Import ?
6b) Why ?
6c) Which carrier is your least favourite for import ?
6d) Why ?
6e) Does your company have problems with Freight Claims ?
7a) When choosing a carrier, what is the first thing you look for ?
7b) What is the second thing you look for ?
7c) What keeps you loyal to your carrier ?
7d) What would someone have to do to get your business ?
8) In your experience, what has been the biggest problem with carriers ?
9) If you could change one thing that would make your job easier, what would it be ?
10) If you had to think of one thing your existing carrier could do to improve upon what would you say that would be ?
11a) How many fulltime people work in your Traffic/Transportation Department ?    *
11b) How many part time people work in your Traffic/Transportation Department ?    *
12a) How many fulltime people work in your Accounting Department ? *
12b) How many part timepeople work in your Accounting Department ?  *
13a) How many fulltime people work in your Customer Service Department ?  *
13b) How many part time people work in your Customer Service Department ?  *
14a) How many fulltime people work in your Purchasing Department ?  *
14b) How many part time people work in your Purchasing Department ?  *
14c) Does the Purchasing Department arrange their own trucks to pick up freight ?

15a) Have you ever had an experience with a load broker ?
15b) Comments ?
15c) What are the advantages ?
15d) What are the disadvantages ?
15e) What is your preference ?
16) What do you know about DTI-Diversified ?